This post was originally published on this site
Great Hiring + Great Team Building = Great Customer Service by Dan Quinn will be presented on Tuesday March 7, 2023 from 5:00 PM to 6:00 PM.
This workshop is all about:
- Hiring, building a dynamic team, and finally focusing everyone on what every customer really wants.
- Defining just who is the most important person in your business.
- Dealing with change.
- Treating every customer the way they want to be treated!
This workshop is presented by Dan Quinn.
My first job, when I was a senior in high school, was dipping ice cream cones. From that beginning, I worked my way up to Store Manager and then a variety of roles in the corporate world, but always they were influenced by my experience in the Ice Cream department. Every time you hand someone a cone, you get a huge smile back!
It took more than 25 years before I really began to “get it”, the truth about serving others. I’m a slow learner, but I think I finally “got it.” Over the years it became apparent that if you hire right, train right, and most important… treat your people right… you can create a dynamic unbeatable team.